About Eaze

What is Eaze?
Eaze is a digital platform that simplifies allergen management for restaurants, cafés, pubs, and caterers. Enter your menu data once, and Eaze automatically generates customer-ready allergen information accessible via QR code.

What makes Eaze different?
Eaze is built specifically for hospitality: quick to set up, easy to update, and affordable. No complicated software, no expensive consultants, just simple allergen management that works.

Getting Started

Can I see a demo first?
Yes, we can walk you through Eaze in person or over a quick call. Book a time or email hello@eatwitheaze.co.uk

How long does setup take?
You can have it sorted in an hour. Enter your menu and allergen data, and Eaze generates your QR codes instantly.

Do I need technical skills?
No. If you can fill out a spreadsheet, you can use Eaze.

Do I need to install anything?
No. Eaze is web-basedmaccess it from any browser on your phone, tablet, or computer.

Can I import data from my existing system?
Yes! We can help transfer your existing allergen information from spreadsheets, documents, PDFs or other menu files into Eaze.

Just get in touch and let us know what format your data is currently in, and we’ll help you find the easiest way to get everything set up.

Can multiple staff members use the same account?
Yes. Share access with your team so chefs, managers, and front-of-house staff can all view and update allergen data.

Pricing

How much does Eaze cost?
£25 per month, per site. No setup fees, no hidden costs, no contracts.

Do you offer a free trial?
Yes! You can explore everything Eaze has to offer free for 14 days.

Set up your menus, generate your QR codes and see how Eaze works for your team before your subscription begins. After the trial, your plan continues automatically at £25 per month, per venue, and you can cancel at any time.

What happens during the free trial?
You get full access to Eaze for 14 days, set up your menus, generate QR codes, and test everything with your team.

Can I cancel anytime?
Absolutely. No contracts, no commitments, your

Do you charge per location?
Yes. Each site needs its own account to keep allergen data accurate and site-specific.

Compliance

Does Eaze help with allergen compliance?

Yes! Eaze supports your allergen-management process by helping you keep important information clear, organised and easy to access.

It gives your team a simple way to maintain allergen information and helps customers find the details they need. Your business remains responsible for checking that all information is accurate and for meeting the legal requirements that apply to your venue.

Which allergens does Eaze track?

Eaze tracks all 14 allergens that food businesses are required to declare under UK food-information rules.

You can also add useful dietary labels, such as vegan and vegetarian, to make your menu even easier for customers to explore.

Can I use Eaze outside the UK?

Yes, Eaze may also be suitable for businesses outside the UK.

Because allergen requirements vary by region, simply get in touch and we’ll help you understand whether Eaze is the right fit for your location.

For Customers

How do customers access allergen information?
They scan a QR code at your venue to instantly view your allergen menu in real time.

Do customers need to download anything?
No. They just scan the QR code, works on any smartphone, no app or signup required.

Is it mobile-friendly?
Yes, fully optimised for phones and tablets.

Managing Your Data

How do I update allergen information?
Log in to Eaze, update your menu data, and all changes sync instantly to your QR codes.

What if my menu changes frequently?
That's exactly what Eaze is built for. Update your dishes, allergens, or prices anytime: changes appear instantly on customer QR codes with no reprinting needed.

Do I need to print new QR codes every time I update my menu?
No. Your QR codes stay the same, only the information behind them updates. Print once, update forever.

Can Eaze handle specials or off-menu items?
Yes. Add them to your Eaze dashboard and they'll show up alongside your regular menu instantly.

Can I manage seasonal or rotating menus?
Yes. Update or swap menus anytime without starting from scratch.

What if I make a mistake?
You can edit or revert changes instantly through your Eaze dashboard.

Support

What support does Eaze offer?
Email and chat support, plus simple onboarding guidance. Most teams are up and running within an hour.

What if I need help after I've signed up?
We're here. Email or chat support is included, and we respond fast — usually same day.

Do you offer training?
Yes, we'll walk you through setup when you sign up.

Can I request features?
Absolutely. We build based on user feedback. Let us know what you need!

Security

Are my payment details secured?
Yes. Payments are processed securely through Stripe, a trusted global payment provider.

Your card details are handled directly by Stripe and are not stored by Eaze, helping keep your payment information safe and protected.

Is my data secure?
Yes. All data is encrypted and securely stored with automatic backups.

Does Eaze comply with GDPR?
Yes full compliance with UK and EU data protection laws.

Can I delete my data if I cancel?
Yes. You can export or delete your data anytime