About Eaze

What is Eaze?
Eaze is a digital platform that simplifies allergen management for restaurants, cafés, pubs, and caterers. Enter your menu data once, and Eaze automatically generates customer-ready allergen information accessible via QR code.

What makes Eaze different?
Eaze is built specifically for hospitality — quick to set up, easy to update, and affordable. No complicated software, no expensive consultants, just simple allergen management that works.

Getting Started

Can I see a demo first?
Yes — we can walk you through Eaze in person or over a quick call. Book a time or email hello@eatwitheaze.co.uk.

How long does setup take?
About 15 minutes. Enter your menu and allergen data, and Eaze generates your QR codes instantly.

How quickly can I be up and running?
Most restaurants are fully live within a day. We'll help you import your data, generate QR codes, and train your team — then you're good to go.

Do I need technical skills?
No. If you can fill out a spreadsheet, you can use Eaze.

Do I need to install anything?
No. Eaze is web-based — access it from any browser on your phone, tablet, or computer.

Can I import data from my existing system?
Yes. We offer a data migration service to help convert your spreadsheets, PDFs, or handwritten lists into Eaze. Just ask when you sign up.

Can multiple staff members use the same account?
Yes. Share access with your team so chefs, managers, and front-of-house staff can all view and update allergen data.

Pricing

How much does Eaze cost?
£49 per month, per site. No setup fees, no hidden costs, no contracts.

Do you offer a free trial?
Yes — 7 days free, no credit card required.

What happens during the free trial?
You get full access to Eaze for 7 days — set up your menus, generate QR codes, and test everything with your team. No credit card needed to start.

Can I cancel anytime?
Absolutely. No contracts, no commitments.

Do you charge per location?
Yes. Each site needs its own account to keep allergen data accurate and site-specific.

Compliance

Does Eaze help with allergen compliance?
Yes. Eaze helps you comply with UK Food Information Regulations and Natasha's Law by keeping allergen data accurate, accessible, and always up to date.

Which allergens does Eaze track?
All 14 major allergens required by UK law, plus dietary preferences like vegan and vegetarian.

Can I use Eaze outside the UK?
Yes — contact us for region-specific allergen requirements.

For Customers

How do customers access allergen information?
They scan a QR code at your venue to instantly view your allergen menu in real time.

Do customers need to download anything?
No. They just scan the QR code — works on any smartphone, no app or signup required.

Is it mobile-friendly?
Yes — fully optimized for phones and tablets.

Managing Your Data

How do I update allergen information?
Log in to Eaze, update your menu data, and all changes sync instantly to your QR codes.

What if my menu changes frequently?
That's exactly what Eaze is built for. Update your dishes, allergens, or prices anytime — changes appear instantly on customer QR codes with no reprinting needed.

Do I need to print new QR codes every time I update my menu?
No. Your QR codes stay the same — only the information behind them updates. Print once, update forever.

Can Eaze handle specials or off-menu items?
Yes. Add them to your Eaze dashboard and they'll show up alongside your regular menu instantly.

Can I manage seasonal or rotating menus?
Yes — update or swap menus anytime without starting from scratch.

What if I make a mistake?
You can edit or revert changes instantly through your Eaze dashboard.

Support

What support does Eaze offer?
Email and chat support, plus simple onboarding guidance. Most teams are up and running within an hour.

What if I need help after I've signed up?
We're here. Email or chat support is included, and we respond fast — usually same day.

Do you offer training?
Yes — we'll walk you through setup when you sign up.

Can I request features?
Absolutely. We build based on user feedback — let us know what you need.

Security

Is my data secure?
Yes. All data is encrypted and securely stored with automatic backups.

Does Eaze comply with GDPR?
Yes — full compliance with UK and EU data protection laws.

Can I delete my data if I cancel?
Yes. You can export or delete your data anytime.